Privacy Policy

Overview

Your access to the mobile application and websites (collectively, the “Digital Services”) is subject to the Terms of Use and this Privacy Policy. This policy applies only to information collected through the Digital Services and not offline.

Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, the measures we take to protect it, and how you can manage your personal information. This policy is part of our Terms of Use.

Acceptance of Privacy Policy

By using the Digital Services, you consent to the collection and use of your information in accordance with this policy. If you do not agree, you should not use the Digital Services.

Information collected may be stored and processed in the United States or abroad. By using the Digital Services from outside the U.S., you consent to this transfer and acknowledge differing privacy laws.

Modification of Privacy Policy

We reserve the right to modify this policy at any time. Changes will be effective upon posting. Your continued use signifies your acceptance of any changes. Check this page regularly for updates.

What Information We Collect

We may collect personal information such as your name, email, mailing address, phone number, and payment details when you create an account, place orders, or use Digital Services features.

We also collect technical data such as IP addresses, browser type, operating system, and usage patterns via cookies and local storage. For details, see the “Cookies” section below.

Health-related information may also be collected in accordance with our HIPAA Privacy Notice.

How We Use Your Information

To personalize your experience and improve our services.
To respond to customer service requests.
To process transactions and verify identity.
To troubleshoot and enhance security.
To enforce our Terms of Use and prevent fraud.
To send service-related notices and policy updates (cannot be opted out of).
For internal auditing, analysis, and research.

Information Disclosure

To vendors and partners for order fulfillment and services.
To affiliates and service providers performing services on our behalf.
In business transfers, such as mergers or asset sales.
When legally required or for safety, security, and legal rights protection.
To insurance plans for prescription reimbursements.
As aggregated, anonymized data for analytics and reporting.

Cookies & Tracking Technologies

Cookies and local storage enhance your experience and help us analyze user behavior. You can control cookie preferences via your browser settings. Disabling them may affect functionality.

We may use third-party services for analytics and functionality improvements. These services are restricted to use collected data only to assist us in operating and improving the Digital Services.

Protection of Personal Information

We prioritize data security, using encryption (TLS/SSL) and secure facilities to protect your information. While we strive for security, no method of online transmission is 100% secure, and you transmit data at your own risk.

Publicly shared content through the Digital Services is visible to others. Be cautious about the personal information you choose to share in public areas.

Children’s Privacy

The Digital Services are not intended for children under 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected such information, contact us at help@drugstore2door.com.

Third-Party Sites & Services

The Digital Services may link to third-party sites and services. Their data collection practices are governed by their respective privacy policies. We encourage you to review them.

California Privacy Rights

We do not disclose your personal information to third parties for their direct marketing purposes.

Privacy Questions & Feedback

If you have questions or concerns about this Privacy Policy or our data handling practices, contact us at help@drugstore2door.com.

Policy Updates

The information in this Privacy Policy is subject to change without notice.